Frequently Asked Questions

If you ever had any questions or curiosities about our curtain and blind cleaning services, or getting custom made curtains and blinds, take a look below. Our list of frequently asked questions covers most of the services we provide:

 

Q1.  I have rubber backing curtains and I’ve used my local dry cleaner for one window, but the backing got damaged. Can you replace the backing? Also, how does your company clean the curtains?

Firstly, we can replace the backing at minimal cost, as we have our own curtain & blind factory which can supply a wide range of new curtains and blinds to suit any home or business. Secondly, as our valued customer, you will never have to worry about your curtains’ fabric, pattern, colour, size or rubber backing being mistreated or damaged. Our qualified technicians always test and identify the materials first, then choose the most suitable method of cleaning.

Q2.  Do you clean the curtain and blinds on site or take them away?

Most of the time, we take your curtains & blinds away for a proper clean at our work-shop and we can supply a temporary curtain for your privacy if you require it. Very often, the curtain or blinds which have stubborn stains or moulds need to go through a few treatments or processes. That’s why they need to be taken away and requires a longer time to clean. We offer free pickup, delivery & re-installation.

Q3.  Do you use any harsh chemicals for the cleaning?

No, we don’t use any harsh chemicals at all! In fact, all our cleaning products are environmentally friendly.

Q4.  I have very delicate silk curtains and wonder if it can be cleaned?

Yes, we basically clean all types of window furnishings. As our valued customer, you will never have to worry about your curtains’ fabric, pattern, colour, size or rubber backing being mistreated or damaged. We will choose the most suitable method of cleaning according to its needs and conditions.

Q5.  The curtain in my lounge room has a lot of wear and tear due to the sun damage. Can it be cleaned?

We will assess your curtain first then choose the most suitable method of cleaning according to its needs and conditions. However, if it’s beyond cleaning, we’ll advise you and we also supply a wide range of new curtains and blinds to suit any home or business. Choose from a variety of fabrics, patterns, colours and sizes.

Q6.  Do you fix motorised blinds?

Yes, we fix all types of blinds. Small and big jobs from recording, chains/slats replacement to changing the whole mechanism of a blind.

Q7.  Do you clean cedar timber venetian blinds?

Yes, we clean all type of blinds.

Q8.  What other services do you offer?

Besides curtain & blind cleaning and the supply of new window furnishings, we’re also proud to offer the following services: custom made tracks & repairs; carpet & upholstery cleaning; flood restoration; duct cleaning & dust mite control.

Q9.  Do you fix external awning?

Yes, we not only can fix them, we also supply new ones for you.

Q10.  Do you clean theatre curtains?

Yes, we have done many in the past.

 

If you have any questions that you haven’t found under our frequently asked questions page, let us know. Our team here at Melbourne Local Cleaning Experts are happy to answer any questions you may have, and add any to our frequently asked questions page. Give us a call on 0415 759 608 or fill out our simply online enquiry form!

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